Shipping policy
Shipping Policy
Thank you for shopping with us! We are excited to deliver fun, safe, and high-quality kids toys and supplies straight to your door.
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Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking details.
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Shipping Times
Estimated delivery time is 5–12 business days, depending on your location and carrier delays.
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Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
FREE SHIPPING on all orders over $100
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Tracking Your Order
Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.
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Delays
We are not responsible for delays caused by shipping carriers, weather conditions, customs, or incorrect shipping information provided at checkout.
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Lost or Stolen Packages
We are not responsible for lost or stolen packages once delivery has been confirmed. However, if your order is lost in transit, please contact us and we will do our best to assist you.
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Incorrect Address
Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders sent to incorrect or incomplete addresses.
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If you have any questions about shipping, feel free to contact us before placing your order. We’re happy to help!